Flight 028. EasyJet goes Star Trek with its uniforms. Air Astana shows the iPad is a best of class IFE. The potential new reality of airport security after the terror attacks. Twitter as the best customer channel for airlines. Norwegian shows how a website should be done. Testing Etihad’s upgrade bidding system. Turkish aces the IFE interface. Should liquids still be put out at security?
The new airport security reality: insoucring?
Paul narrates how liquids in his carry-on failed to be detected at TSE, IST and ZAG
Emirates goes 2 class and jetpacks
Happy 20, EasyJet (but are you sure about those uniforms?)
The Air Astana experience and its IFE
Etihad's upgrade bidding system
Is Twitter a better way to handle customer service?
Paul narrates his nightmarish Turkish flight cancellation incident
Paul and Alex both flew in the same "Pope plane" by Croatia Airlines
The state of maintenance
Paul narrates how a third of his SWISS flight wasn't allowed to board
Lufthansa experiences a very bad strike
The Norwegian experience
The modern Turkish experience