016 VIE - KLM social media, Iberia ticket auctions, Delta bags, SouthWest good deed, ANA rebrand
E16

016 VIE - KLM social media, Iberia ticket auctions, Delta bags, SouthWest good deed, ANA rebrand

Summary

Flight 016. The KLM social media initiatives, the silence at Helsinki airport, the ticket auctions from Iberia, the pre-loading of bags by Delta, the good deed of SouthWest, the sale of Aer Lingus, the ANA rebrand, the TSA repeated security failures and Airbus in the Silicon Valley.

SHOW NOTES

I. News of the week

II. Innovation of the week

III. Airport of the week
VIE


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